ADA Website Compliance Guideline | 4 Areas to Improve

ADA Compliance Guideline

On March 11, 2021, Ziyad Naccasha, of Carmel & Naccasha, partnered with attorneys Jessica Tyndall and Judge Michael LeCover, of Goldman, Magdalin & Krikes, to present to a district meeting of local Farmers Insurance Agents.

Ziyad Naccasha spoke about general business insurance and best practices, and Jessica Tyndall and Michael LeCover spoke about the current workers’ compensation issues impacting employers.

Jessica Tyndall and Judge Michael LeCover did a great job answering the following questions:

  1. Are there any emerging trends in the types of workers compensation lawsuits being filed against employers?
  2. How has the Covid 19 pandemic effected workers compensation lawsuits and rulings?
  3. What is the greatest problem you see with most workers compensation insurance policies? Are there “holes” or gaps in coverages that often cause problems for your clients?
  4. In your opinion and experience, what is the greatest benefit of workers compensation insurance policies for small business owners (beyond the fact that it fulfills a legal requirement)?

Ziyad Naccasha discussed the following topics:

  • Care in fully completing policy applications
  • Auto coverage – umbrella
  • Home owners coverage – claim handling streamlined
  • Price fixing lawsuits
  • ADA accessibility (website, hotels) – Cyber/EPLI
  • EPLI Coverage and claims
  • Business policies – insurance provisions
  • Prop 65 claims – specific prop 65 coverage
  • Workers compensation

ADA accessibility

As companies are striving to reach the widest audience possible, and turning to the web to conduct a large portion of their business, there is a heightened importance of ADA Website Compliance. The following are the primary areas where businesses can improve their websites’ ADA Compliance while optimizing their website reach:

  • PERCEIVABILITY

Make sure your content is usable by all by adding captions to videos, presenting content through larger print, speech or even a simpler layout. The website should have a clear separation between the foreground and background, either through color contrast or design.

  • OPERATIONAL

Not everyone is able to use a mouse, so your website should be able to be navigated by a keyboard. Clearly label every page and section so that viewers know where they are and how to navigate the website.

  • UNDERSTANDABILITY

Intuitively logical websites are key for ADA compliance. All pages should function in the same manner, allowing users to consistently navigate without pause. Instructions should be included for pages where user input is requested.

  • ROBUSTNESS

These are websites that are universally recognized by browsers. To have a robust site, you need use standard HTML tags and include assistive technologies. The basic idea is to have your code up-to-date with all current web standards.

Even under the best of circumstances, you need to consider the cost of upgrading your website to be ADA compliant.  Fixing the problem is always preferable to waiting for a claim to hit. They are expensive to defend, and time-consuming for your staff.

ADA website compliance will continue to evolve, especially considering the fact that official regulations have not come out yet.


Many thanks to Farmers Insurance for facilitating this presentation, and to Goldman, Magdalin & Krikes LLP for collaborating with our firm!

If you have questions about general business insurance, please contact Ziyad Naccasha, at Carmel & Naccasha LLP: (805) 546-8785. Questions about workers’ compensation insurance should be directed to Jessica Tyndall and Michael LeCover at Goldman, Magdalin & Krikes LLP: (805) 548-8727.

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